Senior Software Engineer
Elite automation architect specializing in scalable enterprise solutions, DevOps excellence, and ITIL-compliant service workflows. Transforming complex challenges into elegant, automated solutions.
Senior Software Engineer with 15+ years of experience architecting scalable automation and enterprise solutions—especially across retail environments and regulated industries like HIPAA-compliant healthcare. I specialize in modernizing complex workflows through reusable tools, intelligent orchestration, and DevOps best practices.
My toolkit includes robust scripting in .NET, C#, PowerShell, Python, Javascript, API integrations, CI/CD pipelines, and infrastructure-as-code. I design and deploy .NET services, build high-performance databases, and ensure systems run reliably 24/7—all with an ITIL mindset and a focus on measurable business impact.
Whether containerizing apps, crafting REST/GraphQL APIs, or mentoring engineers, my goal is the same: eliminate manual toil, advance automation-driven operations, and deliver solutions that scale and adapt.
Enterprise hardware integration solution providing real-time access control and attendance tracking. Developed during my tenure as Enterprise Systems Analyst at OMP, supporting 700+ staff with intelligent badge state management, comprehensive audit logging, and seamless integration with existing security infrastructure.
Developed a Windows Forms-based backup application in .NET, deployed on Windows 10 workstations and a Windows Server 2019 environment with optional cloud scalability. Designed for HIPAA-compliant data retention in healthcare retail environments, it provided seamless backup, monitoring, and reporting capabilities across 300+ distributed sites. The solution automated retention policies, scheduled backups, and recovery processes with minimal user input. Real-time alerts and reporting dashboards reduced the workload on support teams by over 90%, while maintaining 99.9% uptime and audit compliance.
Revolutionary workflow automation system within ServiceNow environment that streamlined hardware deployment processes. Automated RITM creation, parts ordering workflows, and comprehensive email alert systems. Achieved 70% reduction in deployment time while eliminating manual errors through intelligent workflow orchestration and automated status tracking across enterprise infrastructure.
Comprehensive business intelligence solution consolidating data from multiple enterprise monitoring systems. Created real-time insights into server health, network performance, and system metrics through advanced PowerBI dashboards. Enabled proactive infrastructure management and reduced system downtime by 60% through predictive analytics and automated alerting.
Intelligent PowerShell automation solution for enterprise-wide printer management across retail network infrastructure. Features automated status monitoring, driver installation workflows, and comprehensive performance tracking. Deployed across hundreds of retail locations, significantly minimizing downtime and ensuring seamless printing operations through proactive maintenance and automated troubleshooting.
In our .NET-based project, I used Visual Studio to manage and update SQL integration logic embedded within C# service classes and data access layers. We maintained our codebase in GitHub, so all changes were made via standard Git workflows—pulling down the latest changes through pull requests, reviewing diffs, and committing structured updates.
A comprehensive suite of web-based tools and utilities designed for developers and IT professionals. This collection showcases modern web development practices, clean UI/UX design, and practical functionality including network diagnostics, code formatters, and system utilities. Built with responsive design principles and optimized for cross-platform compatibility.